{"id":260,"date":"2023-02-14T16:45:43","date_gmt":"2023-02-14T15:45:43","guid":{"rendered":"http:\/\/www.hilloz.fr\/?page_id=260"},"modified":"2025-05-06T23:14:17","modified_gmt":"2025-05-06T21:14:17","slug":"posture-orientee-client","status":"publish","type":"page","link":"https:\/\/www.hilloz.fr\/?page_id=260","title":{"rendered":"D\u00e9velopper sa posture orient\u00e9e client"},"content":{"rendered":"

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\"\"
<\/span>D\u00e9velopper sa posture <\/span>orient\u00e9e client<\/span><\/h1>\n
…les fondamentaux de la relation commerciale<\/strong>
Accueillir, vouloir que votre client soit satisfait de vos services, le fid\u00e9liser, autant d\u2019objectifs qui vous animent au quotidien.\u00a0<\/span><\/span><\/h6>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.2″ background_color=”#b6d2c1″ transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate=”12vw|0px” transform_translate_tablet=”-10vw|0px” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_translate_linked=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” z_index=”10″ width_last_edited=”off|phone” max_width=”486px” custom_margin=”|auto|-50px|auto||” custom_padding=”20px|6px|20px|6px|true|true” transform_styles_tablet=”” transform_styles_phone=”” module_alignment_phone=”center” module_alignment_last_edited=”off|desktop” border_radii=”||10vw|10vw|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.19.2″ text_font=”||||||||” text_line_height=”1.9em” header_font=”||||||||” header_2_font=”Bitter||||||||” header_2_font_size=”24px” header_2_line_height=”1.4em” background_layout=”dark” custom_margin=”|10px|0px|10px|false|true” custom_padding=”22px|16px|22px|16px|true|true” header_2_font_size_tablet=”” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Alors, comment puis-je faire pour \u00eatre meilleur, que le client vous recommande et soit fid\u00e8le ?<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”#6DA007″ global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ text_font=”||||||||” text_font_size=”20px” text_line_height=”1.8em” header_font=”Bitter||||||||” header_font_size=”60px” header_line_height=”1.3em” custom_margin=”0px||0px||false|false” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” header_font_size_tablet=”50px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

\"\" <\/span>Vos b\u00e9n\u00e9fices<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/01.png” title_text=”01″ align=”center” _builder_version=”4.19.2″ _module_preset=”default” width=”96.9%” custom_padding=”|0px||||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”|54px|0px|54px|false|true” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Renforcer sa contribution au d\u00e9veloppement de son entreprise <\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/02.png” title_text=”02″ align=”center” _builder_version=”4.19.2″ _module_preset=”default” width=”96.9%” custom_padding=”|0px||||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”|54px|0px|54px|false|true” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Gagner en confiance et confort dans la relation avec le client<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/03.png” title_text=”03″ align=”center” _builder_version=”4.19.2″ _module_preset=”default” width=”96.9%” custom_padding=”|0px||||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”|54px|0px|54px|false|true” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

D\u00e9velopper ses attitudes de service<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”default” background_image=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/green-energy-22-1V2.png” background_size=”initial” background_position=”center_right” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ text_font=”||||||||” text_font_size=”20px” text_line_height=”1.8em” header_font=”Bitter||||||||” header_font_size=”60px” header_line_height=”1.3em” custom_margin=”0px||0px||true|false” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” header_font_size_tablet=”50px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

\"\" <\/span>Objectifs & programme<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ text_font=”Source Sans 3||||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.4em” header_font=”Roboto||||||||” header_text_color=”#6DA007″ header_3_font=”Roboto||||||||” header_3_text_color=”#6DA007″ header_3_font_size=”32px” header_3_line_height=”1.4em” custom_margin=”0px||12px||false|false” custom_margin_tablet=”0px||” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”32px” header_3_font_size_phone=”26px” header_3_font_size_last_edited=”on|phone” text_text_align=”left” locked=”off” global_colors_info=”{}”]<\/p>\n

Vos objectifs<\/h3>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_line_height=”2.1em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]Identifier les \u00e9tapes de la relation client<\/span>[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]R\u00e9pondre efficacement aux sollicitations et demandes clients<\/span>[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]Adopter les bonnes techniques et postures pour d\u00e9velopper les relations commerciales<\/span>[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]Prendre conscience de mes atouts dans la relation commerciale<\/span>[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]D\u00e9terminer les indicateurs de r\u00e9ussite et de satisfaction<\/span>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ text_font=”Source Sans 3||||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.4em” header_font=”Roboto||||||||” header_text_color=”#6DA007″ header_3_font=”Roboto||||||||” header_3_text_color=”#6DA007″ header_3_font_size=”32px” header_3_line_height=”1.4em” custom_margin=”0px||12px||false|false” custom_margin_tablet=”0px||” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”32px” header_3_font_size_phone=”26px” header_3_font_size_last_edited=”on|phone” text_text_align=”left” locked=”off” global_colors_info=”{}”]<\/p>\n

Le Programme<\/h3>\n

[\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]D\u00e9tecter les attentes et les besoins de vos interlocuteurs <\/span>[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_line_height=”2.1em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]Savoir adopter une posture de service<\/span>[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_line_height=”2.1em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]Communiquer en toute transparence<\/span>[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]<\/p>\n

Mener un entretien de recrutement et tracer les informations recueillis<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]<\/p>\n

Savoir pr\u00e9senter son entreprise, service.. en fonction des attentes de chaque candidat\u00a0: pitcher efficacement le poste et l\u2019entreprise<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”\||divi||400″ icon_color=”#103E57″ icon_placement=”left” image_icon_width=”32px” _builder_version=”4.19.2″ header_font=”Bitter||||||||” header_line_height=”1.8em” body_font=”||||||||” body_text_align=”left” body_font_size=”13px” body_line_height=”1.4em” custom_margin=”||15px||false|false” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” icon_font_size=”32px” locked=”off” global_colors_info=”{}”]<\/p>\n

Prendre une d\u00e9cision argument\u00e9e et la transmettre au candidat<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”25px|25px|25px|25px|false|true” box_shadow_style=”preset2″ global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”]<\/p>\n

\"\" \u00a0DUREE :<\/strong><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||9px|19px|false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

2 jours<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”]<\/p>\n

\"\" \u00a0MODALITES :<\/strong><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||9px|20px|false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Formation sur-mesure, en pr\u00e9sentiel ou distanciel<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”]<\/p>\n

\"\" \u00a0METHODES :<\/strong><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||9px|20px|false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Apports th\u00e9oriques et mise en pratique. P\u00e9dagogie active avec des jeux de r\u00f4le, mises en situation, travaux en sous-groupe et \u00e9change entre pairs, co-construction.<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”]<\/p>\n

\"\"\u00a0 EVALUATION :<\/strong><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||9px|20px|false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

\u00a0Quizz, mises en situation<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”]<\/p>\n

\"\" \u00a0OUTIL PEDAGOGIQUE :<\/strong><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||9px|20px|false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

\"\"Z\u00e9ro to One<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_text_color=”#E09900″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Vous \u00eates int\u00e9ress\u00e9(e) par la formation ou vous souhaitez en savoir plus sur cette derni\u00e8re ?
Contactez nous et convenons d’un rendez-vous t\u00e9l\u00e9phonique<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExNyJ9fQ==@” button_text=”RESERVEZ LA FORMATION” button_alignment=”center” _builder_version=”4.19.2″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#6da007″ button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Raleway|700||on|||||” button_icon=”$||divi||400″ custom_padding=”15px|40px|15px|40px|true|true” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_image=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/methodologie-photo3.jpg” custom_margin=”0px||0px||false|false” custom_padding=”0px||65px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ text_font=”||||||||” text_font_size=”20px” text_line_height=”1.8em” header_font=”Bitter||||||||” header_font_size=”60px” header_line_height=”1.3em” text_orientation=”center” custom_margin=”26px||1px||false|false” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” header_font_size_tablet=”50px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

\"\" <\/span>L’importance de s’entra\u00eener<\/span><\/h1>\n

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Pour aller plus loin, si besoin, selon votre rythme et
parce que la formation c’est non seulement sortir de sa zone de confort
pour revisiter ses pratiques, mais \u00e9galement en d\u00e9couvrir d’autres, puis les mettre en oeuvre.
Nous vous proposons de vous entra\u00eener pour qu’elles fassent partie int\u00e9grante
de vos savoir-faire via notre training center.<\/p>\n

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\"\" <\/span>Nos autres formations<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”#b6d2c1″ custom_padding=”15px|15px|15px|15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/recruter.png” title_text=”recruter” align=”center” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Recruter sans discriminer et promouvoir la diversit\u00e9 <\/span><\/h4>\n

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Mener un entretien de recrutement est un enjeu pour les recruteurs et les recruteurs occasionnels. Et comment rester dans le cadre juridique, ne pas \u00eatre \u00ab discriminant \u00bb ? Des objectifs de parit\u00e9 homme\/ femme me sont fix\u00e9s, comment les atteindre via le recrutement ? La diversit\u00e9, de quoi parle-t-on via le prisme du recrutement ?\u00a0<\/span><\/p>\n

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Recruter et int\u00e9grer un nouveau salari\u00e9<\/span><\/h4>\n

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Mener un entretien de recrutement est un enjeu pour les recruteurs et les recruteurs occasionnels : Quelles questions poser ? Qu\u2019est-ce que je peux dire et ne pas dire ? Comment donner envie au candidat d\u2019accepter l\u2019offre ? Qu\u2019est-ce que je dois faire pour parer un \u00e9chec ? Et n\u2019est-il pas un pour le candidat ? \u00a0<\/span><\/p>\n

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D\u00e9velopper sa posture orient\u00e9e client
\n<\/span><\/h4>\n

<\/span><\/p>\n

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Accueillir, vouloir que votre client soit satisfait de vos services, le fid\u00e9liser, autant d\u2019objectifs qui vous animent au quotidien. Alors, comment puis-je faire pour \u00eatre meilleur, que le client vous recommande et soit fid\u00e8le ?\u00a0<\/span><\/p>\n

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Endosser avec succ\u00e8s son r\u00f4le de tuteur <\/span><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_text_color=”#103E57″ text_line_height=”1.8em” global_colors_info=”{}”]<\/p>\n

Transmettre mes savoir-faire, savoir, le comment agir\/ r\u00e9agir dans les diff\u00e9rentes situations, voil\u00e0 ce que vous souhaitez mettre en \u0153uvre quand vous choisissez d\u2019accepter une mission de tuteur. Mais comment m\u2019organiser ? Comment construire ce parcours d\u2019apprentissage pour le tutor\u00e9 ? Quelle posture adopter suivant les situations que je risque de rencontrer ? Vous souhaitez avoir les cl\u00e9s pour r\u00e9ussir dans cette mission ou revisiter vos pratiques, cette formation est faites-pour vous.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1NiJ9fQ==@” button_text=”DECOUVRIR LA FORMATION” button_alignment=”center” _builder_version=”4.19.2″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”12px” button_text_color=”#ffffff” button_bg_color=”#E09900″ button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Raleway|700||on|||||” button_icon=”$||divi||400″ custom_padding=”15px|24px|15px|24px|true|true” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”#b6d2c1″ custom_padding=”15px|15px|15px|15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/reussir.png” title_text=”reussir” align=”center” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

R\u00e9ussir ses entretiens professionnels<\/span><\/h4>\n

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<\/span><\/p>\n

Des entretiens \u00e0 mener parce qu\u2019ils sont obligatoires mais jamais exploiter comme ils le devraient, des cases \u00e0 cocher .. Et si on revisitait les d\u00e9marches pour mieux servir les objectifs des uns et des autres ? \u00a0<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NSJ9fQ==@” button_text=”DECOUVRIR LA FORMATION” button_alignment=”center” _builder_version=”4.19.2″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”12px” button_text_color=”#ffffff” button_bg_color=”#E09900″ button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Raleway|700||on|||||” button_icon=”$||divi||400″ custom_padding=”15px|24px|15px|24px|true|true” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” background_color=”#b6d2c1″ custom_padding=”15px|15px|15px|15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.hilloz.fr\/wp-content\/uploads\/2023\/02\/centre.png” title_text=”centre” align=”center” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Training Center<\/span><\/h4>\n

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O\u00f9 puis-je trouver une brique de formation li\u00e9es aux techniques de communication qui trouve sa place dans l\u2019architecture de ma formation ?
\n<\/span>Vous \u00eates au bon endroit\u00a0<\/span><\/p>\n

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D\u00e9velopper sa posture orient\u00e9e client …les fondamentaux de la relation commercialeAccueillir, vouloir que votre client soit satisfait de vos services, le fid\u00e9liser, autant d\u2019objectifs qui vous animent au quotidien.\u00a0  Alors, comment puis-je faire pour \u00eatre meilleur, que le client vous recommande et soit fid\u00e8le ? Vos b\u00e9n\u00e9ficesRenforcer sa contribution au d\u00e9veloppement de son entreprise Gagner […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-260","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=\/wp\/v2\/pages\/260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=260"}],"version-history":[{"count":14,"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=\/wp\/v2\/pages\/260\/revisions"}],"predecessor-version":[{"id":774,"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=\/wp\/v2\/pages\/260\/revisions\/774"}],"wp:attachment":[{"href":"https:\/\/www.hilloz.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}